*NOTE: During the Summer, Reference Librarians will not be able to respond to your questions Friday afternoon, Saturday or Sunday. We will respond as quickly as possible on Monday.
E-mail Reference Service is now available to all students and employees of Harper College.
Questions will be replied to within 24 hours except when the library is closed. E-mail Reference is available when classes are in session.
When asking a question please be as specific as possible, include any relevant names, titles, course information, assignments, etc… Also include any resources you have already consulted. Some questions may be too difficult or complex to be answered via e-mail. In those cases a patron will be asked to visit the library so that the question may be answered properly. The level of service for e-mail questions will be the same as for those asked in person.
Example 1: "I need articles on the Civil War." This question is too broad. We have no idea of knowing what might interest you or if a specific article would be relevant to the aspect of the Civil War you are studying.
Example 2: "Can you help me find a journal article that deals with General Lee's conduct at the battle of Gettysburg? I have looked in Ebscohost and found nothing." This question is far more specific and mentions resources that you have consulted.
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